FREQUENTLY ASKED QUESTIONS

1- When will the GIL 2009 Congress be held?
The Conference will be held from 12th – 15th October 2009

2 - Where will the GIL 2009 Congress be held?
JW Marriott Hotel Kuala Lumpur
183 Jalan Bukit Bintang
Kuala Lumpur, 55100 Malaysia
Phone: +603 2715 9000 

3- How do I register?
To register, please click here

4 - When should I pay?
All payments due must be received prior to the congress before registration can be confirmed.

5 - Which payment method will be accepted?
We accept settlement of the Registration Fees by either one of two payment methods:
By Cheque, made payable to ‘Frost & Sullivan (S) Pte Ltd’
or
By Telegraphic Transfer (TT), into the following Account:
Bank Name : Citibank N A Singapore
Swift Code : CITISGSG
Account No : 0-815756-029
Please quote Conference Title & Name(s) of Delegate(s) and fax the TT Remittance Slip to +65 6890 0988, Attention: Putu Krisma. All Bank Charges imposed by the Bank will have to be borne by the Payee.

6 - Are there discounts available?
Yes, Early Bird and Group Discounts are available to qualifying delegates. Please Request for the e-Brochure to find out the details.

7 - What happens if I need to cancel?
Frost & Sullivan does not provide refunds for cancellations. However, in the event you are unable to attend the Summit, a Substitute Delegate is welcome at no extra charge. You would need to provide us with Name & Designation of the Substitute Delegate at least 2 days prior to the Summit. We will, however, make course materials available to any delegate who has paid but is unable to attend.

8 - What is the Dress Code?
The Dress Code for all Frost & Sullivan Events is Business/Casual.

9 - When will I receive my Delegate Pass?
Delegate Passes will be issued on-site at the Reception Desk on the day of the Summit.

10 - Which meals are included as part of the Registration Fees?
Refreshments will be served at regular intervals throughout the Summit. The Registration Fees also includes a pre-Summit Dinner and Buffet Lunch on full Summit days. Please let us know in advance if you have any special dietary requirements. Breakfast and Dinner on Summit days are not included unless otherwise stated in the Registration package.

11 - How do I make Guest Room Reservations at the Event Venue?
Frost & Sullivan will pre-book limited guest rooms at the Event Venue at a specially discounted rate. Details will be published on this website once the Event Venue is confirmed. However, such reservations are always subject to availability.

12 - How can I download the Presentation Slides?
The Presentation Slides will be available for download from this Website one week after the Summit ends. Full details on how to download the documents will be emailed to all delegates.